Frequently Asked Questions

Sol*Aire Heating Products are a family run business operating from Richmond, North Yorkshire. We manufacture, distribute and sell a wide range of electric convection and radiant panel heaters towel rails. We are distributors for ADAX panel heaters and fans, Olsberg radiant and convection heating products and also manufacture our own range of electric convection panel heaters, towel rails and electric heating elements. We have been in business

We ship parcels every weekday, on a next-day service for customers in the UK. International orders are shipped same day and may take 3-4 days within Europe. Customers purchasing outside of the UK will be subject to additional shipping charges, though our rates are kept as low as possible.A detailed delivery policy outlining these and other important information can be found here.

All prices are displayed in GBP though payment in other currencies can be made.

We accept Credit and Debit cards (via PayPal), Paypal transfers, Cheques & Bank Transfers. You do not need a PayPal account to checkout with a card, simply pay as a guest at the checkout page

There are many factors to consider in deciding to install an electric heating appliance.

Our business address is:

Sol*Aire Heating Products Ltd
New Row
Eppleby
Richmond
North Yorkshire
DL11 7AW
United Kingdom
Email [email protected]

Items may be collected under special circumstances but we ask that all visitors call us on 01325 717 899 to arrange an appointment.

We are able to offer trade and bulk wholesale discounts to genuine registered businesses. We intend to open a trade portal on this site shortly. If you are a member of the general public wishing to obtain a discount based on a large order please call us on 01325 717899 and we’ll be happy to look at it for you.